But you’re on holiday – I’m not 🤨

Annette Ferguson

Annette Ferguson

This morning I was working from the cafe at the campsite we are staying…as a little backstory – we packed up our London life, bought a caravan, and are travelling around Europe for a few months as a family, whilst I continue to work and run my business…

But you're on holiday I'm not

Anyway…I was working from the cafe and the waiter was clearing up and said to me “working hard” 


My response was – “yes!”


And he said – “but you’re on holiday”


Except the thing is – I’m not. 


Now given where I was, and the fact the sun was shining – it was not an unreasonable assumption – however it was just that – an assumption about his customer.


The way he spoke made it sound like it was a bad thing I was working from my laptop, outside in the sun, with a view of the pool – when in fact it was 100% the opposite – I was loving the fact that I could do this. 

Sometimes it’s too easy to put our own narratives on our clients situations and not properly observe and listen to exactly how THEY are feeling and therefore figure out how WE can help the situation as it is for them. 

Thanks ever so much for taking the time to read my post I truly hope you’ve found it useful and insightful. If you have any questions feel free to contact us!

I am Annette Ferguson, CEO of Annette & Co. Chartered Accountant, Profit First Professional and creator of the Business Wealth Engine. We’re also SUPER social so don’t forget to follow. Here’s to your success!